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Inside Sales/Customer Service Representative

Cloots & Swanson Supplies - Iron Mountain, Michigan.


This essential functions of this position are:

  •          Counter Sales; recommend products to customers, based on customers' needs and interests.

  •          Answer customers' questions about products, prices, availability, product uses and credit terms.

  •          Estimate or quote prices, credit or contract terms and delivery dates.

  •          Answering phones, take customer orders and enter orders

  •          Accounts Receivable, Accounts Payable, Purchase Order maintenance, WH Transfers

  •          Stocking store shelves

  •          Pricing of products


In order to perform the duties of this position successfully, the individual will need to have exceptional verbal and written communication and listening skills, be dedicated to providing top notch customer service; capable to work in both independent and team environments; and exhibit strong time management and organizational abilities.  Lifting may include product weighing up to 75 pounds. 

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time.

Other duties or responsibilities not listed above may be assigned as necessary.


Qualified candidate must be able to follow all site specific safety guidelines as well as our Corporate Safety Manual. 

Candidate must pass drug test and background check. 

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

The incumbent is expected to perform other duties necessary for the effective operation of PROJECT SERVICE INC.



Interested individuals are asked to complete an application:





This information indicates the general nature and level of work performed by persons within this job classification.

It is not to be interpreted as a comprehensive inventory of all the duties required to perform the job.

Additional duties may be required to perform the job effectively.

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